FAQ

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• I want to designate the receiving currency for the International Money Transfer (Cash Pick-Up), what should I do?
• I submitted an automatic payment request form, but it was returned. What should I do?
• After submitting the automatic payment request form, I received an email asking me to register for the Automatic Payment Service. Besides submitting the request form, do I need ...
• I received an email requesting my approval for the Automatic Payment Service, but I do not remember applying for the service. What should I do?
• How can I apply for the Automatic Payment Service?
• How do I check my MTCN (Money Transfer Control Number) for international money transfers (with Western Union)?
• What is a "Bonolon Cash Card"?
• If my application for an additional limit is accepted for my Loan Service, when will the new limit apply?
• What is the maximum I can increase my Loan Service borrowing limit to?
• Can I make international money transfer with cash?