FAQ

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• Even though I am registered for the Point Service, I have not received any points.
• When does the term to calculate monthly repayment interest rates in the Loan Service start and end?
• If my Loan Service repayment is several days late, are there default charges?
• What if my Seven Bank account (ordinary deposit) balance is not enough for the monthly repayment amount in the Loan Service? Will a debit incur to my account?
• What is the Criminal Accounts Damage Recovery Act?
• How do I use the Online Payment Service?
• How much is the usage limit for the Online Payment Service?
• Where is the location of branch printed on the back of my Seven Bank cash card?
• Can I use my Seven Bank Cash Card at ATMs other than Seven Bank ATMs?
• What is "smime.p7s" that is attached to the email from Seven Bank?