FAQ

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• Will I be notified of a deposit in the deposit account?
• Will I be notified of failure to withdraw from the debit account?
• Am I required to carry out procedures in the case of changing the smartphone with which I am using the Smartphone Authentication Service?
• The deadline for confirming my application for the Automatic Payment Service has passed. What should I do?
• I received an email requesting my approval for the Automatic Payment Service, but I do not remember applying for the service. What should I do?
• When are transfers from other banks to Seven Bank accounts made?
• What should I do if I am using the Direct Banking Service for the first time?
• Can I change the monthly repayment amount in the Loan Service?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay for purchases at 7-Eleven and other convenience stores or other shops?
• Can I check the information I have registered with Seven Bank?