FAQ

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• I am hard of hearing. Please tell me how to submit an inquiry, other than by telephone.
• When is the deposit date in the Monthly Auto-Deposit Service?
• When I use the Monthly Auto-Deposit Service, how is it described in statements of the debit account?
• What should I do to apply for the Monthly Auto-Deposit Service?
• I applied for a Seven Bank Cash Card with Debit Card Service. When will I receive the card?
• What types of Seven Bank Cash Cards with Debit Card Service are there?
• How can I change the amount limit for my Seven Bank Cash Card with Debit Card Service?
• I cannot see the stores for which I used my debit card in the Direct Banking Service statement. How can I check stores in greater detail?
• I lost my Direct Banking card. Can I get the card reissued?
• Can I write my signature in kanji, hiragana, and/or katakana, alphabet on the back of my Seven Bank Cash Card with Debit Card Service?