FAQ

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• Does Seven Bank issue a certificate of full payment or cancellation certificate for the Loan Service?
• Where can I check my transaction statement for the Loan Service?
• How do I borrow money using the Loan Service?
• What documents do I need to apply for the Loan Service?
• What should I do if I still have not received the email with my screening result for the Loan Service application even after several minutes?
• How do I register with the point service?
• What should I do if I cannot get through even when calling the Contact Center from a mobile phone or from overseas?
• What are services are available with the Direct Banking Service?
• What is the "Transaction Number" in the Online Payment Service?
• Is there a way I can check a summary of the transaction details in my Seven Bank account?