FAQ

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• Can you tell me why my Loan Service application did not successfully pass through the screening?
• Will I be notified by email if my Loan Service application did not successfully pass through the screening?
• I accidentally transferred money to a scammer. Is the money still in his or her account?
• What crimes fall under the jurisdiction of the "Criminal Accounts Damage Recovery Act?"
• Is there an expiration date for nanaco points?
• Can I use the Online Payment Service on my mobile phone?
• How much is the service charge for the Online Payment Service?
• What is the "Online Payment Service?"
• Why are there IC chips in Seven Bank cash cards?
• When are the Seven Bank account interest rates set?