FAQ

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• When are the Seven Bank account interest rates set?
• What are the service charges for using Seven Bank ATMs?
• When I used an ATM, a screen requesting me to extend my period of stay appeared. What will happen if I do not complete the procedure?
• I don’t know how to give approval when making a money transfer via the Direct Banking Service. What should I do?
• Can I use the Smartphone ATM Services to withdraw cash from my Seven Bank account?
• Do I have to pay any fee to use the Monthly Auto-Deposit Service?
• At which financial institution can I register a debit account for the Monthly Auto-Deposit Service?
• I have a cash card (without debit service) already. Can I change the card to a Cash Card with Debit Card Service?
• I want to send an International Money Transfer from overseas to a Seven Bank account. What is the SWIFT code?
• Can I designate my Seven Bank account as the receiving account for public pensions such as employee's pension and national pension?