FAQ

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• I don't know my account number.
• What system is in place to reimburse victims of bank transfer scams?
• I applied for a Seven Bank account, when will I receive my cash card?
• What should I do when I have entered an incorrect PIN and my Seven Bank cash card has been locked?
• How do I terminate my Seven Bank account?
• I am planning on moving overseas. How can I change my registered information, such as my address?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
• What services can I use after my immediate account is set up?
• Money was withdrawn from my account by using my Debit Card but I didn't withdraw it. What happened?
• What are "Customer ID" and "Confirmation number"?