FAQ

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• How can I obtain transaction statements of ordinary deposits, etc. in paper form?
• When I set up my account, I registered my seal (personal stamp) or signature; however, use of procedures that use seals or signatures has now been abolished. Will this affect ho...
• Where can I check MyJCB?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay monthly bills such as a cell phone bill?
• How can I check transactions from more than three months ago in my online passbook?
• What can and can I not do when using a Seven Bank ATM built-in intercom?
• What are "logon ID" and "logon password"?
• I have not been issued a new card. Can I continue to use my current card?
• What can I do on MyJCB?
• My Seven Bank Cash Card with Debit Card Service expired. When will I receive a new card?