FAQ

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• I inserted my cash card into a Seven Bank ATM but it came out immediately. What should I do?
• How do I delete a registered receiver?
• What is "skimming?"
• Can I change my cash card to one that is compatible with contactless payment?
• How can I charge nanaco?
• What languages are supported by ATM screens and interphones?
• Where can I use my Seven Bank Cash Card with Debit Card Service?
• How can I check transactions from more than 15 months ago in my online passbook?
• How do I switch from a former IY Bank cash card to a Seven Bank IC cash card?
• What should I do if my Seven Bank cash card becomes damaged?