FAQ

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• When can I start using my Seven Bank Cash Card with Debit Card Service?
• I have not received any email notifications about Seven Bank Cash Card with Debit Card Service. Why?
• I forgot my Debit Card PIN. What should I do?
• Is Seven Bank currently offering any promotional campaigns or special offers?
• Can I use my smartphone to search for nearby Seven Bank ATM locations?
• What type of personal credit information agency is Seven Bank affiliated to?
• What is a "Monthly Repayment?"
• Can I apply for Loan Service from a Seven Bank ATM?
• How do I collect points using a Seven Bank account?
• What should I do if I have a question about investor relations (IR) not covered in this FAQ?