FAQ

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• How can I register with J/Secure?
• At which JCB member merchants can I use J/Secure?
• What should I do to obtain a bank balance certificate?
• For Cash Cards with Debit Card Service, can I switch from a nanaco linked card to a nanaco integrated card, or from a Cash Card with Debit Card Service to a Cash Card without De...
• How can I use MyJCB?
• I was asked for a deposit when I used a Seven Bank Cash Card with Debit Card Service. What should I do?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay utilities?
• I incorrectly input my MyJCB password and got locked out. What should I do?
• Can I cancel my time deposit before maturity?
• Can I use a card that was issued outside of Japan, at Seven Bank ATMs?