FAQ

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• Can I use a card that was issued outside of Japan, at Seven Bank ATMs?
• Does Seven Bank have a smartphone app?
• If I make a request for an extra issue of my statement, how long does it take for delivery?
• What identity verification documents are required to apply for an account?
• What should I do if I don't know which seal I registered?
• What is a "Bonolon Cash Card"?
• Can you tell me why an additional limit is not possible for my Loan Service?
• Do Loan Service repayments from Seven Bank ATMs have to be in cash?
• Where can I get information about Seven Bank dividends?
• What is your dividend policy?