FAQ

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• What should I do when I forget my MyJCB ID or password?
• How do I change my MyJCB password?
• I am using nanaco. If I change my card to a Seven Bank Cash Card with Debit Card Service (nanaco integrated card), will I inherit my nanaco points?
• I lost my Seven Bank Cash Card with Debit Card Service (nanaco integrated card) and had my card reissued. Will my nanaco points be inherited?
• What services are available with smartphones?
• Can I increase my Loan Service limit temporarily?
• Can I make international money transfer with cash?
• Can details about an international money transfer be changed?
• Can I borrow at a Seven Bank ATM and have it transferred to a Seven Bank account (ordinary deposit)?
• Does Seven Bank issue a Loan Service card or passbook?