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- Am I required to carry out procedures in the case of changing the smartphone with which I am using the Smartphone Authentication Service?
- After applying to use the Smartphone Authentication Service, how long does it take before I can use the service?
- Can I use the Smartphone Authentication App to confirm whether transactions and procedures have been completed?
- I want to know the business days of the payment centers and receiving banks etc., for international money transfers, what should I do?
- I want to designate the receiving currency for the International Money Transfer (Cash Pick-Up), what should I do?
- What identity verification documents are required to apply for an account?
- What should I do if I cannot logon to the Direct Banking Service?
- In addition to the interest, how much are the other guarantee fees?
- I canceled my Loan Service already, but is it possible to revoke the cancellation and reinstate the service?
- Do I still have to make a monthly repayment in the Loan Service when part of the borrowing amount (early repayment) has already been repaid in the same month?