FAQ

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• Where can I check the statement for my debit usage?
• My Seven Bank Cash Card with Debit Card Service expired. When will I receive a new card?
• My Seven Bank Cash Card with Debit Card Service will expire soon. How do I renew it?
• If I lose my Seven Bank Cash Card with Debit Card Service overseas, will you issue an international emergency card?
• What are the international money transfer limits?
• How can I see transaction statements for international money transfers?
• What should I do if my monthly repayment for the Loan Service is delayed?
• I currently hold Seven Bank shares. How can I change registered information such as my address?
• Please describe the sender domain authentication operated by Seven Bank as an email security measure.
• How can I submit my residence card?