FAQ

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• Can I make a money transfer by cash or using a cash card via a Seven Bank ATM?
• When applying for a Seven Bank account, why do I need identity verification documents?
• Can I open an account without International Money Transfer Service from the International Money Transfer app?
• What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
• Can I install and use the SEVEN BANK Money Transfer App on multiple smartphones?
• When I used my cash card via an ATM, the screen displayed a message, "Magnetism of the magnetic stripe on your card is weak." What should I do?
• Which password should I use when using J/Secure?
• I received an email titled "Information on Opening an Account with the International Money Transfer Service." What should I do?
• How can I charge nanaco?
• I received a cash card from Seven Bank although I have not taken any procedure.