FAQ

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• I received a new card. What should I do with my current card?
• Why were procedures based on seals (personal stamps) and signatures abolished?
• How do I make a transfer from my Seven Bank account?
• Can I open an account with a name other than the name written on my identity verification document?
• What is the difference between a credit card and a debit card?
• I applied for a Seven Bank Cash Card with Debit Card Service. When will I receive the card?
• Is a fee incurred when a Seven Bank Cash Card with Debit Card Service is issued?
• What is the Debit Service?
• How can I use MyJCB?
• What is the exchange rate when withdrawing local currency from an ATM overseas with a Seven Bank Cash Card with Debit Card Service?