FAQ

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• If my Loan Service repayment is several days late, are there default charges?
• What is the repayment system: "interest capitalization"?
• What should I do if I get a payment limit error for a Loan Service borrowing at a Seven Bank ATM?
• How do I transact the Loan Service at Seven Bank ATMs?
• How do I apply for the Loan Service?
• What crimes fall under the jurisdiction of the "Criminal Accounts Damage Recovery Act?"
• When will I receive the point service points?
• How do I register with the point service?
• What should I do if I lose my nanaco card or can't access the nanaco mobile app?
• What is your "basic management policy"?