FAQ

ＴＯ 476 results

• What is "keylogging?"
• What should I do  if I cannot view my transaction statement in a PDF file via the Direct Banking Service?
• When I submit my residence card via the Residence Card Submission Site, will I receive contact from Seven Bank if there is any deficiency in the registered information?
• Will I get nanaco points when I make payment by the contactless payment method?
• Is app authentication necessary for the use of a Seven Bank account? (Can I not use a Seven Bank account if I don’t have a smartphone?)
• What should I do if the app authentication function is locked?
• Can I check the information I have registered with Seven Bank?
• Can the name of the sender of a domestic money transfer be changed?
• What types of Seven Bank Cash Cards with Debit Card Service are there?
• Are any fees incurred when I use my Seven Bank Cash Card with Debit Card Service overseas?