FAQ

25 results

• If the Smartphone Authentication Service has become locked and can no longer be used, what procedures should I carry out?
• Am I required to carry out procedures in the case of changing the smartphone with which I am using the Smartphone Authentication Service?
• Can I resume use of the Smartphone Authentication Service after temporarily suspending it?
• Can I temporarily suspend use of the Smartphone Authentication Service?
• After applying to use the Smartphone Authentication Service, how long does it take before I can use the service?
• If I uninstall my Smartphone Authentication App, will my Credential ID become invalid?
• If the smartphone with which I am using the Smartphone Authentication Service breaks, will I lose the ability to carry out the target transactions of the Smartphone Authentication Service?
• Can anyone use the Smartphone Authentication Service?
• Can I use the Direct Banking Service without using the Smartphone Authentication Service?
• What aspects of safety are improved by using the Smartphone Authentication Service?