FAQ

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• For Cash Cards with Debit Card Service, can I switch from a nanaco linked card to a nanaco integrated card, or from a Cash Card with Debit Card Service to a Cash Card without De...
• I reissued my Seven Bank Cash Card and I received my new card. What should I do with my old card?
• I had my Seven Bank cash card reissued, and the new cash card has arrived. Do I need to perform any procedures for direct banking?
• I want to use my Seven Bank Cash Card with Debit Card Service to shop on the Internet but there is only a field to enter a credit card number. Can I pay with debit?
• I tried to pay with my Seven Bank Cash Card with Debit Card Service but payment failed. Why?
• Can I continue to use an expired Seven Bank Cash Card with Debit Card Service as a cash card or nanaco Card?
• When my Seven Bank Cash Card with Debit Card Service is reissued, will my debit card number or nanaco number be changed?
• My Seven Bank Cash Card with Debit Card Service expired. When will I receive a new card?
• How do I receive the card after I set up the account?
• Do I need to have a nanaco card before making a Seven Bank Cash Card with Debit Card Service?