FAQ

96 results

• I have not received any emails at the new email address that I registered.
• What should I do if an automatic domestic money transfer cannot be carried out due to insufficient funds?
• Can I download a file with an image?
• After I complete the procedure for the Automatic Payment Service in the Direct Banking Service, will a debit incur right away?
• What should I do  if I cannot view my transaction statement in a PDF file via the Direct Banking Service?
• What is a "Logon ID?"
• Can I have an application form sent to me by mail?
• I do not know how to “Logon” to the Direct Banking Service.
• How Seven Bank will handle the documents to be submitted related to Individual Number or My Number?
• Do I have to present my Individual Number (My Number) when opening a bank account?