FAQ

30 results

• Do I have to present my Individual Number (My Number) when opening a bank account?
• The emails I receive from the Seven Bank are garbled. What should I do?
• Even though I am not logged on to the Direct Banking Service, I received a logon notification email.
• I clicked the "Logon" button on the Internet Banking Service page, but the logon page did not appear. What should I do?
• How do I view the decision table regarding damage recovery benefits?
• I am unable to view the website with announcements about the Criminal Accounts Damage Recovery Act. What should I do?
• I accidentally transferred money from a Seven Bank account into an account at another bank as part of a bank transfer scam. How should I request this money be reimbursed?
• What will I need to request a reimbursement of funds stolen through a bank transfer scam?
• I accidentally transferred money into a Seven Bank account as part of a bank transfer scam. How should I request this money be reimbursed?
• I accidentally transferred money to a scammer. Is the money still in his or her account?