FAQ

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• What happens if I use my Debit Card to pay the amount that exceeds my ordinary deposit balance?
• What should I do if I am prevented from using direct debit (automatic payment) because of my insufficient balance?
• What is the difference between a credit card and a debit card?
• I want to cancel only the debit function of a Seven Bank Cash Card with Debit Card Service.
• How can I suspend the withdrawal from the debit account for this month?
• I have a cash card (without debit service) already. Can I change the card to a Cash Card with Debit Card Service?
• Is there an audit to join the Seven Bank Cash Card with Debit Card Service?
• What are the Seven Bank Cash Card with Debit Card Service features?
• I canceled a product that I purchased with my Seven Bank Cash Card with Debit Card Service. When will my account be refunded?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay utilities?