FAQ

Ｉ 597 results

• I have registered for app authentication. Do I need a Direct Banking Card?
• When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?
• I received an advance notice on card renewal. What kind of procedure should I take?
• I have cancelled the deposit account before cancelling the agreement for the Monthly Auto-Deposit Service. Will any amount be withdrawn from the debit account?
• What if the withdrawal from the debit account fails?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What ...
• I received a cash card from Seven Bank although I have not taken any procedure.
• How can I suspend the withdrawal from the debit account for this month?
• I was unable to make payment by the contactless payment method. Why?
• What is contactless payment using a Cash Card with Debit Card Service?