FAQ

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• I use a Seven Bank Cash Card with Debit Card Service incorporating nanaco. Upon renewal of the card, will the nanaco balance and nanaco points on my current card be transferred ...
• Will I be notified of a deposit in the deposit account?
• The name of the financial institution and/or the branch office I registered for the Monthly Auto-Deposit Service has changed as a result of integration/abolition. Do I have to f...
• At which financial institution can I register a debit account for the Monthly Auto-Deposit Service?
• I received a new card. What should I do with my current card?
• What is meant by "Error" which appears in statements of the Monthly Auto-Deposit Service?
• I want to know the current terms and conditions for the agreement for the Monthly Auto-Deposit Service.
• When is the deposit date in the Monthly Auto-Deposit Service?
• What should I do to cancel the agreement for the Monthly Auto-Deposit Service?
• How can I change the financial institution registered for direct debit?