FAQ

MY 169 results

• I cannot see the stores for which I used my debit card in the Direct Banking Service statement. How can I check stores in greater detail?
• I want to use my Seven Bank Cash Card with Debit Card Service to shop on the Internet but there is only a field to enter a credit card number. Can I pay with debit?
• What will happen if I incorrectly enter my Debit Card PIN?
• What is J/Secure?
• How Seven Bank will handle the documents to be submitted related to Individual Number or My Number?
• What do I do if I forget my Logon ID?
• I tried to set up my account, but the email (for confirming the email address) did not arrive.
• Is there a way I can check a summary of the transaction details in my Seven Bank account?
• When I set up my account, I registered my seal (personal stamp) or signature; however, use of procedures that use seals or signatures has now been abolished. Will this affect ho...
• I lost my Seven Bank Cash Card with Debit Card Service (nanaco integrated card) and had my card reissued. Will my nanaco points be inherited?