FAQ

PHONE 123 results

• Can I access the Seven Bank website with my smartphone?
• What should I do if I cannot get through even when calling the Contact Center from a mobile phone or from overseas?
• Do you need my home telephone number for opening a Seven Bank account?
• What should I do if I lost the smartphone with which I am using the Smartphone Authentication Service?
• I am hard of hearing. Please tell me how to submit an inquiry, other than by telephone.
• If the Smartphone Authentication Service has become locked and can no longer be used, what procedures should I carry out?
• Can I temporarily suspend use of the Smartphone Authentication Service?
• After applying to use the Smartphone Authentication Service, how long does it take before I can use the service?
• What are the target transactions of the Smartphone Authentication Service?
• Does the amount of my transfer limit include domestic money transfers that I have made using the Smartphone Authentication Service?