FAQ

28 results

• How do I make a request to issue a Balance Certificate in the Loan Service?
• Where can I check my transaction statement for the Loan Service?
• What should I do if I have a nanaco card reissued or change details in the nanaco mobile app?
• How do I register with the point service?
• What should I do if I lose my nanaco card or can't access the nanaco mobile app?
• What should I do if I cannot get through even when calling the Contact Center from a mobile phone or from overseas?
• What should I do if the account holder of a Seven Bank account passes away?
• How do I terminate my Seven Bank account?