FAQ

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• How can a person aged under 15 apply for opening an account?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay for purchases at 7-Eleven and other convenience stores or other shops?
• I am a foreign national, how can I open a Seven Bank account?
• Can I use old Chinese characters when registering my Seven Bank account holder name?
• After I complete the domestic money transfer procedure in the Online Payment Service, can I cancel that procedure?
• Can I use cash cards from other financial institutions at Seven Bank ATMs?
• Can I open an account without International Money Transfer Service from the International Money Transfer app?
• Can I conduct the procedure to extend my period of stay by having my family or friend operate an ATM on my behalf?
• Can I install and use the SEVEN BANK Money Transfer App on multiple smartphones?
• How can I change my J/Secure password?