FAQ

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• I have a cash card (without debit service) already. Can I change the card to a Cash Card with Debit Card Service?
• What is the exchange rate when withdrawing local currency from an ATM overseas with a Seven Bank Cash Card with Debit Card Service?
• I am using nanaco. If I change my card to a Seven Bank Cash Card with Debit Card Service (nanaco integrated card), will I inherit my nanaco points?
• Can I exchange money at Seven Bank ATMs?
• Can I receive change when making repayment of the entire amount of a Loan Service at a Seven Bank ATM?
• If I change my salary-receiving account to a Seven Bank account, will I always be eligible for the Point Service for "Salary" and "Bonus?"
• What should I do if my registered name has changed?
• What kind of service is ATM Madoguchi ?
• I have not received any emails at the new email address that I registered.
• Is any fee charged for using ATM Madoguchi?