FAQ

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• The automatic payment request form to be submitted to an available company (such as a credit card company) has a field in which I am supposed to affix my registered seal. Howeve...
• If my application for an additional limit is accepted for my Loan Service, when will the new limit apply?
• Will my limit automatically increase depending on the usage status of my Loan Service?
• What if my Seven Bank account (ordinary deposit) balance is not enough for the monthly repayment amount in the Loan Service? Will a debit incur to my account?
• If I am working through a temporary staffing agency, what should I enter for my company name (the temporary staffing agency or the contracting company) on my Loan Service applic...
• Can I use my Seven Bank account as my designated account for horse racing (A-PAT/Soku-PAT), etc.?
• How can I use my Seven Bank account to receive my salary?
• I lost the email or postcard that contained my temporary PIN.
• Why is it necessary to register my email address first in order to open an account online?
• What should I do  if I cannot view my transaction statement in a PDF file via the Direct Banking Service?