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- When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What should I do?
- When I used an ATM, a screen requesting me to extend my period of stay appeared. What will happen if I do not complete the procedure?
- When I used an ATM, a screen requesting me to extend my period of stay appeared, but I have not completed the procedure for the renewal of my residence card. What should I do?
- Can I change my registered information by a method other than using an ATM?
- Restrictions are imposed on my use of the account because my registered period of stay has expired. Can I submit my residence card via an ATM?
- Can I conduct the procedure to extend my period of stay by having my family or friend operate an ATM on my behalf?
- What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
- Will I need to conduct authentication by entering the confirmation number even after I register for app authentication?
- I have registered for app authentication. Do I need a Direct Banking Card?
- I don’t know how to give approval when making a money transfer via the Direct Banking Service. What should I do?