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Question

How do I cancel a planned transfer?

ANSWER
A domestic money transfer can be canceled if it is planned for tomorrow or at a later date. Logon to the Direct Banking Service, follow the procedure to cancel the upcoming transaction in "Planned Transfer" under the "Domestic Money Transfer" menu.

You can access the page directly from this link.
(Click here for smartphone users.)

A domestic money transfer that has already been completed cannot be canceled.

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