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[If you applied for a Cash Card with Debit Card Service]
You will receive a Cash Card with Debit Card Service and a Direct Banking Card by simplified registered mail in about two weeks from the date of application.

[If you applied for a Cash Card without Debit Card Service]
You will receive a cash card by simplified registered mail in about one week from the date of application.

* In the case of an application by mail, the periods mentioned above run from when the application form and identification document arrived at Seven Bank (if there is any deficiency in the application documents, the periods mentioned above run from when the deficiency was resolved).
* It may take some more time than usual during the new year holidays, the Golden Week holidays, etc.

* After sending a card, we will send an email to your registered email address to notify you of the tracking number of the registered mail.
- Subject: [Seven Bank] We sent you a cash card
- You can check the delivery status with the tracking number on Japan Post's Track and Trace Service.
⇒For the Track and Trace Service, click here (Japan Post's website will open).

If you have any questions about the shipping status of your cash card (account opening progress) or if you were unable to receive your cash card by mail, please call the Contact Center.