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Question

What should I do if I cannot get through even when calling the Contact Center from a mobile phone or from overseas?

ANSWER
If you cannot get through even when calling the phone number of the Contact Center (0088-21-1189 (toll free)), please call the following number.

Contact Center of Seven Bank, Ltd.
03-5610-7730 (for a fee)
Service Hours (Japan time): Mon to Sat 9:00~18:00 (Except Sundays, National Holidays and 12/31~1/3)

* Depending on the provider, you might not be able to connect to 0088 (SoftBank Telecom) or 0120 (NTT Communications).

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