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Question

I accidentally transferred money into a Seven Bank account as part of a bank transfer scam. How should I request this money be reimbursed?

ANSWER
Please contact the Seven Bank Financial Crime Prevention Division at 03-6860-0186.
[Service hours: Monday-Friday 9:00-17:00 (excluding national holidays, at the end of the year, and the New Year's holiday)]
Please also inform the police.

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