Close

Search Results Details

Question

How can I see transaction statements for international money transfers?

ANSWER
(1) For International Money Transfer Service with Western Union
You can access statements from the past three months from the "International Money Transfer" menu of the Direct Banking Service.
You can access the page directly from this link.
(Click here for smartphone users.)

(2) For Philippine Money Transfer Service with BDO Unibank
You can check the "BDO Unibank Menu" of the App (International Money Transfer Service App).
In addition, for both services (1) and (2), hard copy statements of your international money transfers can be issued. If you want to receive hard copy statements, contact the Contact Center.
(The fees for issuing hard copy statements are 1,100 yen [including tax] per year.)

Was this content helpful?

  • goodYES
  • badNO

Thank you for your response.

We will consider it for future reference.