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Question

How do I check my MTCN (Money Transfer Control Number) for international money transfers (with Western Union)?

ANSWER
This can be done through either of the methods below.

(1) When making a international money transfer from a Seven Bank ATM

Your MTCN is noted on the receipt issued when making the transfer.
Please be sure to store your receipts in a safe location to ensure they are not lost.

(2) When making a international money transfer through the Direct Banking Service

Logon to the Direct Banking Service, and check your MTCN from the "Statement" under "International Money Transfers".

You can access the page directly from this link.
(Click here for smartphone users.)

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