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Question

What do I do if I forget my Logon ID?

ANSWER
On the Direct Banking Service logon screen, click I forgot my Logon ID.

* You will need to input your customer ID (the 7-digit number printed on the back of your cash card or the Direct Banking card) and your registered telephone number.
You can re-register your logon ID here.
(If you are using a smartphone, click here)

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