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I submitted an automatic payment request form, but it was returned. What should I do?

If your Automatic Payment Service request form is returned, the following possibilities may be considered.
Please verify the details and apply again.
(1) If a valid email address of the customer is not registered in the Seven Bank account.
If you would like to check or change your currently registered email address, please log on here and check.
(For smartphone users, click here)
(2)If you have not registered to use the Direct Banking Service.
If you wish to use the Automatic Payment service or other services for the first time, you will need to register for our Direct Banking Service.
We apologize for the inconvenience, but please complete the procedure here.
(For smartphone users, click here)
Please verify the details and apply again.
(1) If a valid email address of the customer is not registered in the Seven Bank account.
If you would like to check or change your currently registered email address, please log on here and check.
(For smartphone users, click here)
(2)If you have not registered to use the Direct Banking Service.
If you wish to use the Automatic Payment service or other services for the first time, you will need to register for our Direct Banking Service.
We apologize for the inconvenience, but please complete the procedure here.
(For smartphone users, click here)
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Seven Bank Account
- FAQ (English) > Individual Customer > Products/Services
- FAQ (English) > Individual Customer > Customer Services
- FAQ (English) > Individual Customer > Seven Bank Account > All in Category
- FAQ (English) > Individual Customer > Seven Bank Account > Other
- FAQ (English) > Individual Customer > Products/Services > All in Category
- FAQ (English) > Individual Customer > Products/Services > Other Services
- FAQ (English) > Individual Customer > Customer Services > All in Category
- FAQ (English) > Individual Customer > Customer Services > Other Customer Services
FAQ related
- The automatic payment request form to be submitted to an available company (such as a credit card company) has a field in which I am supposed to affix my registered seal. However, I have not registered a seal or signature for my Seven Bank account. What should I do?
- After submitting the automatic payment request form, I received an email asking me to register for the Automatic Payment Service. Besides submitting the request form, do I need to do anything else?
- I received an email requesting my approval for the Automatic Payment Service, but I do not remember applying for the service. What should I do?
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