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Question

If I lose my Seven Bank Cash Card with Debit Card Service overseas, will you issue an international emergency card?

ANSWER
No, the Bank does not issue international emergency cards.
Note that if you lose your Seven Bank cash card, immediately perform the procedure (specify settings) to stop use of the card by using one of the following methods. If you perform this procedure, we will immediately stop cash withdrawals by the relevant cash card and transactions via the Direct Banking Service.

(1) Direct Banking Service
After logging on to the Direct Banking Service, go to Various Procedures, and then perform the procedure for stopping the use of the cash card.
You can directly access the page from here.
(If you are using a smartphone, use this link.)

(2) Contact Center
Contact the Contact Center.

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