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Question

I cannot see the stores for which I used my debit card in the Direct Banking Service statement. How can I check stores in greater detail?

ANSWER
You can check the details of merchants that you shop at on MyJCB as soon as the merchant reports the sale to us. You can also check the details with our smartphone app, App Bankbook, which we strongly recommend you take this opportunity to try.
For details on App Bankbook, click here.

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