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Question

How should I request redelivery of a cash card whose retention period at a post office has expired after I opened an account?

ANSWER
(When opening an account by mail)
1st time the card is returned: As soon as the card is returned to Seven Bank, we will resend it to the registered address.
2nd time the card is returned: If you contact the Contact Center within a month after the first time the card is returned, we will resend the card. If the aforementioned period of time elapses, the account is canceled.
For information on the Contact Center, click here.

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