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How should I request redelivery of a cash card whose retention period at a post office has expired after I opened an account?
(When opening an account by mail)
1st time the card is returned: As soon as the card is returned to Seven Bank, we will resend it to the registered address.
2nd time the card is returned: If you contact the Contact Center within a month after the first time the card is returned, we will resend the card. If the aforementioned period of time elapses, the account is canceled.
For information on the Contact Center, click here.
1st time the card is returned: As soon as the card is returned to Seven Bank, we will resend it to the registered address.
2nd time the card is returned: If you contact the Contact Center within a month after the first time the card is returned, we will resend the card. If the aforementioned period of time elapses, the account is canceled.
For information on the Contact Center, click here.
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- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Opening a Seven Bank Account
- FAQ (English) > Individual Customer > Opening a Seven Bank Account > All in Category
- FAQ (English) > Individual Customer > Opening a Seven Bank Account > Account Opening
FAQ related
- My Seven Bank Cash Card with Debit Card Service expired. When will I receive a new card?
- Can I continue to use an expired Seven Bank Cash Card with Debit Card Service as a cash card or nanaco Card?
- The automatic payment request form to be submitted to an available company (such as a credit card company) has a field in which I am supposed to affix my registered seal. However, I have not registered a seal or signature for my Seven Bank account. What should I do?
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