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What languages are supported by ATM screens and interphones?
The following is the answer about multilingual support for ATMs.
(1) If you are using cash cards or credit cards issued overseas:
For ATM screens, detailed statement slips, etc., 12 languages are supported: Japanese, English, Chinese (simplified), Chinese (traditional), Korean, Tagalog, Portuguese, Spanish, Vietnamese, Indonesian, Thai, and French.
(2) If you are using a Seven Bank cash card:
For ATM transaction screens, etc., 9 languages are supported: Japanese, English, Tagalog, Chinese, Portuguese, Spanish, Vietnamese, Indonesian, and Thai.
(3) If you are using an ATM interphone:
If you are experience problems with ATM operations or other trouble, you can contact the call center by using the attached interphone. The call center supports Japanese and English 24 hours a day, 365 days a year.
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