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Question

I have not been issued a new card. Can I continue to use my current card?

ANSWER
From the 1st day of the month following the expiry month of your current card, you will be unable to use it for the Debit Card Service or withdrawing cash in local currency via ATMs overseas. You will be able to continue to use your current card as a cash card without the Debit Function for other services.
If your current card is a Cash Card with Debit Service incorporating nanaco, it will continue to be available as a nanaco Card.

If you wish to have a new Cash Card with Debit Card Service
If you wish to have a new Cash Card with Debit Card Service, please apply on or after the 2nd day of the second month following the expiry month.
An application can be made using the Direct Banking Service.

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