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When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I have lost a receipt with a QR code that was issued by the ATM. What should I do?

For how you can update your registered customer information when you have lost a receipt with a QR code, please inquire with the bank or company with which you have conducted transactions.

- To customers using Seven Bank accounts
Select Seven Bank from the ATM menu and complete the procedure for changing your registered information.
Click here for the details of how to perform procedures via an ATM.

You can change your registered information via the Direct Banking Service.
Click here to directly log on to the relevant page of the Direct Banking Service.

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