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Question

When I made an application for the Loan Service, an error message stating that there is no registered email address appeared. What should I do?

ANSWER
You need to register your email address to register for the Loan Service.
Please logon to the Direct Banking Service to check the registration status and register your email address.

Click here for how to register.


If a new email address is registered, we send an email to the registered email address to confirm your receipt of the email.
Follow the procedure as instructed in the email. The registration will be completed when you complete the procedure.

[Please check]
If you have made settings to restrict incoming emails by designating domains to prevent spam emails, you will not be able to receive our email notices.
In such case, please change the receive options settings so that you can receive emails from our domains, "@sevenbank.co.jp" and "@atm-madoguchi.sevenbank.co.jp". For how to change the setting, check the website of your mobile carrier or internet service provider.

If you have made settings to forward emails received by your email address registered with Seven Bank to another email address, you may not be able to receive our email notices.
Please register an email address for which email forwarding is not set.

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